bp Responsible Gaming — Keep Yourself Safe
bp believes gaming is for enjoyment — not for stress or harm. On this page you can learn how to set your own limits, recognise warning signs, and get support when you need it.
Gaming is for Entertainment
At bp we believe casino and sports betting is a form of entertainment — not a way to earn a living, and certainly not a solution to financial problems. Every player has the freedom to make their own choices, but our goal is to ensure those choices are made with full awareness.
Many people in Bangladesh enjoy online gaming. bp wants this experience to always remain controlled and safe. That is why we have built tools into our platform to help you monitor your own gaming habits and stop when needed.
Our Terms and Conditions clearly state that to open an account at bp and take part in any form of betting or casino activity, the user must be 21 years of age or older. There are no exceptions to age verification.
If you have any questions about your gaming habits or feel any concern, our FAQ page has detailed information on responsible gaming — take a look.
Tools to Keep Yourself Safe
Set Deposit Limits
Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately; increasing it requires a waiting period of a few days.
Session Time Limits
Decide in advance how many hours you want to play in one sitting. When the set time is up, the system will automatically alert you, making it easier to take a break.
Self-Exclusion
You can close your account for a set period (such as 30 days, 6 months, or permanently). Once this is activated, you will not be able to log in until the period ends.
Review Gaming History
You can view a full history of all your deposits, withdrawals, and bets at any time. Understanding your spending patterns is the first step toward making responsible decisions.
Direct Support Team
bp's 24/7 live chat and email support team is always ready to help in Bengali and English. Reach out at any time — no question is too small.
Account Verification and Security
bp uses SSL encryption to keep your account secure. To learn how your personal information is protected, read our Privacy Policy.
Recognise the Warning Signs
If any of the situations below apply to you, it may be a sign that your gaming habits are getting out of control.
You keep placing larger bets to try to recover lost money, each time thinking "this time it will work out."
You are spending less time and attention on family, friends, or work, and betting or casino gaming has become your main priority.
You set a spending limit but cannot stick to it — each time you end up spending a little more.
You hide your gaming from family or close ones, or lie about it.
You are taking on debt, dipping into savings, or spending money needed by your family in order to bet or play at the casino.
You feel anxious, irritable, or low when you cannot play — and feel temporary relief only when you do.
bp's Commitments
- Only users aged 21 or above can register at bp — an account cannot be activated without age verification.
- When a player activates self-exclusion, bp processes the request promptly and sends no promotional communications during that period.
- Our support team is trained in responsible gaming and responds with care to any concern raised by a player.
- bp never targets minors with advertising or allows them access to the platform.
- Gaming history and financial transaction details are always available to the player in a transparent way.
Where to Find Support
Acknowledging a problem takes courage. Do not hesitate to ask for help when you need it — support is always available.
bp Live Chat and Email
bp's 24/7 live chat is available in Bengali and English. If you want to restrict or close your account, or simply want to talk about responsible gaming, contact us at any time.
Family and Close Ones
Talk openly with family or trusted friends. The support and encouragement of people close to you can often be the most effective way to address a problem.
Professional Advice
Seeking help from a mental health professional or counsellor is a courageous decision. Mental health service providers in Bangladesh offer support with full confidentiality.
Contact bp's support email: [email protected] — our team responds in Bengali and English.
How to Play Safely
The most important principle of responsible gaming is this — never bet money whose loss would cause problems in your daily life. Money meant for rent, food, or your family's needs should not be placed on betting or casino games.
Set a fixed budget before you play and stop for the day once that budget is gone. The tendency to keep depositing and playing "just a little more" in the hope of a win increases the risk of harm.
Remember, the outcome of casino games and sports betting is entirely uncertain. No strategy or method can guarantee a win every time. RTP (Return to Player) reflects only a long-term average — it does not guarantee winnings in any individual session.
Take regular breaks. Playing for long stretches at a time reduces your judgement and increases the likelihood of rushed decisions. Step away now and then, have some water, and ask yourself — am I still enjoying this?
You can learn more about bp's values and our commitment to users on the bp About Us page.